TERMS AND CONDITIONS

Consolidated Coaching LLC
Updates to Terms & Conditions — Effective July 1, 2026
Applies to All Current and Incoming Clients of Classic Coaching and Crew Coaching

These updated Terms & Conditions govern all billing, membership, payment, cancellation, reinstatement, and event-related policies for Consolidated Coaching LLC. By enrolling in any Consolidated Coaching membership on or after July 1, 2026, clients acknowledge and accept these terms.

1. Membership Types & Pricing

Classic Coaching

Monthly Billing: $500/month

Annual Billing: $4,800/year (20% discount, paid in full)

Crew Coaching

Monthly Billing: $1,500/month

Annual Billing: $14,400/year (20% discount, paid in full)

Private Coaching

All private coaching engagements are handled as a one-off agreement between the client and Scott Groves and also follow all terms and conditions below.

2. Annual Billing Terms

Annual billing is available year-round and is paid in full unless the client uses Stripe Checkout financing (Affirm/Klarna or other "pay-later" processor).

Annual payments are 100% non-refundable.

Annual billing does NOT auto-renew.

If a client who previously paid on an annual basis has not renewed by their annual renewal date, billing converts to standard monthly pricing.

Promotional rates (offered at live events, through company discounts, and/or at the discretion of Scott Groves) last 12 months, then revert to full monthly pricing unless Scott approves otherwise in writing.

3. Monthly Billing Terms

Month-to-month access. NO long-term contracts!

Monthly payments are non-refundable.

Billing renews automatically.

4. Cancellation Policy

To cancel, clients must:

Email intent to cancel to scott[at]consolidatedcoaching.com ONLY.

Note: No other inboxes will be monitored for cancellations; there is no cancellation form.

No other employee, team member, or representative of the company may be contacted for cancellations. If they are, your request will be ignored.

No cancellations are processed by text or any other communication other than through the scott[at]consolidatedcoaching.com inbox.

Send email before 11:59 PM on the 20th of the month to cancel the next month.

Complete the exit interview before the last day of the month. A link will be provided to book an exit interview with Scott.

Cancellations will NOT be processed until the client and Scott speak.

If steps are missed:

Billing does NOT stop.

No refunds.

Misdirected communication does not count as cancellation.

Successful cancellation ends access at the end of the already-paid month.

5. Failed Payment Policy

If payment fails, the system retries automatically 3 times within 5 days.

If all attempts fail, access to all coaching platforms is immediately suspended.

To reinstate, the client must update the payment method and will resume at current full pricing unless Scott approves otherwise in writing.

6. Reinstatement Policy

Clients returning after suspension or cancellation resume at current full rates ($500 / $1,500).

7. Event Fees
Live in-person events carry a nominal fee of approximately $200–$300 per event, which covers food, beverage, and event logistics. This applies to:

Crew Retreats / the Year-End Business Planning Retreat — attendance is included with Crew and Private membership; the nominal food & beverage fee applies.

The Austin Annual Event — all membership levels.

Other live member events and meet-ups.

Fees are charged automatically approximately one week before the event, and only to members who are attending. Travel and lodging are booked and paid separately by each attendee.

8. Right to Modify Terms

Consolidated Coaching may modify pricing, features, or policies with notice.

Continued participation constitutes acceptance.

9. Acceptance of Terms

Participation in Consolidated Coaching on or after July 1, 2026 signifies acceptance of these terms.

Consolidated Coaching LLC
Scott Groves
7/1/2026